Memphis, Tennessee 38114
(901) 282-5306
Show Address:
Yes No


Consumer Guide

Carpet stains are bound to happen and when they do it is best to clean them up as soon as possible. The best way to ensure stain removal success in your carpets is to know what was spilled, what type of stain it is, and how it will affect your carpet. This will help you find the right cleaner for the type of stain and get it clean.

We have provided our helpful consumer guide to give you more information.

Water-Based Stains

  • Alcohol
  • Baby Formula
  • Beer
  • Blood
  • Candy
  • Chocolate Milk
  • Clay
  • Cola
  • Cologne
  • Cranberry Juice
  • Felt Tip Marker
  • Food Stains (general)
  • Fruit Juice
  • Fruit Punch
  • Furniture Polish (water-based)
  • Grape Juice
  • Graphite
  • Ice Cream
  • Jelly
  • Ketchup
  • Latex Paint
  • Liquor
  • Milk
  • Soil Spots
  • Soft Drinks
  • Syrup
  • Tomato Juice
  • Water Colors
  • Watermelon
  • Whiskey
  • Wine
  • Vomit

Greasy, Oil Based Stains

  • Butter
  • Chocolate
  • Cooking Oil
  • Cosmetics
  • Crayon
  • Furniture Dye
  • Furniture Polish (oil based)
  • Glue*
  • Gravy
  • Grease (black)
  • Gum*
  • Hand Cream
  • Ink
  • Lipstick
  • Margaine
  • Mascara
  • Mayonnaise
  • Nail Polish
  • Oil
  • Oil Paint
  • Ointment
  • Peanut Butter
  • Rouge
  • Salad Dressing
  • Spaghetti
  • Wax*
  • Varnish

Special Water-Based Stains

  • Coffee
  • Urine
  • Tea

*Freeze and remove solid materials before using cleaning fluid.

It is not unusual for stains to sometimes reappear after spot cleaning. Wicking occurs when a liquid has been spilled on the carpet (usually a large quantity) and cleaning attempts remove only the stain and liquid from the carpet fibers. Liquid still remains in the carpet backing or padding. Through capillary action, the stain can "wick" back up into the carpet fibers. Residual resoling occurs if staining substances or cleaning products are left in the carpet and attract soil.

These stains are not permanent and typically can be removed by simply repeating these appropriate step-by-step directions listed on the above chart. Here are some additional suggestions:

  1. Avoid over wetting the carpet backing during spot cleaning and rising. Blotting to remove excess moisture reduces the occurrence of wicking stains.
  2. Use a "wet-vac" to extract liquid from the area if possible. Paper toweling placed over the cleaned area and weight with a colorfast object will help absorb resurfacing stains. Use of fans to decrease the drying time will also help.